These spiral candles are great. I bought 3 large pumpkin spice candles as family gifts for Christmas, and one for myself, too. They were delivered promptly in a carefully packed box. The aroma is lovely and the spiral wick burns beautifully. These are clean-burning, unusual, and well-made. We enjoy ours a lot. They make perfect gifts, along with the glass candle plate; but you'll want one for yourself, too. This is a small business whose owners take a personal, caring interest in their customers. It's refreshing and delightful to buy from such a conscientious seller.
This is just a simple glass plate. It is quite thick glass and I have ordered several of them. They work very well.
I was hoping for a glass plate that would fit ALL THREE of the candles. Unfortunately, that was not the case. Loved the candles.
We are very sorry to hear the plate seemed too small, our plates are meant to hold all 3 of our sizes. I will reach out to make sure you received what you ordered and get this fixed.
It’s very unique I love it
I am giving it as a gift so it is wrapped up
At Spiral Light Candles, your satisfaction means the most to us. If you should have any problem with your candle, please reach out to us and we will work hard to make it right.
Spiral Light Candles is proud of the high-quality candles we offer and want you to be happy with your purchase. If for any reason one of our candles just doesn't work out the way you hoped, simply contact us for a hassle-free return or exchange. If you purchased an item directly from SpiralLightCandles.com and would like to return it within 30 days, we can issue you a refund or store credit (less any shipping cost). There are NO restocking fees but return shipping costs are at the customer's expense. Returned items must be in perfect, unused condition with original tags attached. Please email us at office@spirallightcandles.com with the order # to receive detailed instructions and approval. Unauthorized returns will not be accepted and do not guarantee a refund.
If you received an item from Spirallightcandles.com as a gift, we accept exchanges and returns within 30 days; however, returns will be issued as store credit only. Return shipping costs for the exchange or return are at the customer's expense. Items for exchange or return must be returned in perfect, unused condition with original tags attached. Please email us at office@spirallightcandles.com with the order # to receive detailed instructions and approval. Unauthorized returns will not be accepted and do not guarantee a refund.
Spiral Light Candles
Attn: Returns
1301 Gateway Cir, STE 200
Hudson, WI 54016
Smells amazing! These candles last a long time and the scent is strong in a good way. I ordered these after I got mine and had to share!
I was surprised that it didn’t last very long at all as it burnt really fast. Once it got down to the bottom, I believe it was supposed to catch the wick in the middle and continue to burn, but it never did that. We tried to light it ourselves, and it would not light. Smell was wonderful. I wrote three emails to the owner asking questions about this and he never responded to any of them. I also sent pictures to him. Unfortunately, I would not buy these again. I gave them as gifts at Christmas and we were all overjoyed until we tried them.
This scent surprised me. Mood changing and inviting. Soft yet sensual. Whatever you are using on your wicks currently. First time I had a wick create an image. What do you see? See pic below.
Smells great but one down to the middle wick holes formed in the sides making holes and hot wax pouring out of sides.