Spiral Light Candles are in three sizes/burn times:
A green, amber, citrusy-type scent with bergamot, orange zest, sage, white violet, thyme and a winter moss, tonka bean, and patchouli base.
Bought a few for gifts and kept a small one for myself. Loved the scent but the spiral went out in less than an hour and the remaining candle is so shallow I can’t imaging it would burn for even an hour. Disappointing considering the cost.
I am sorry to hear you were not 100% happy with the purchase. A small candle will burn for just about an hour as a spiral due to it's small size. The wooden wick will burn, depending on the conditions, for 20 plus hours after that point as the wax we use is very hard and will burn very slow. May I ask, did you try the wood wick as you mentioned you can't imaging it would burn for more than an hour but we would like to know how long it did burn so we can make it right if it was not as advertised.
Candles smell soooooo good! Every one love the gift.
Best smelling candle ever! The scent makes you feel so warm and relaxed! Really happy with it and will buy more!
Smell good unable to use the whole candle
I'm sorry we didn't meet your expectations. We have to balance the use of the wax to the safety of leaving some sides on a pillar candle to contain the wax. We recommend using any leftover wax in a wax melter to get the absolute use of all the wax.
Very cool candle. I got three and only burned one so far. I will buy more of them.
At Spiral Light Candles, your satisfaction means the most to us. If you should have any problem with your candle, please reach out to us and we will work hard to make it right.
Spiral Light Candles is proud of the high-quality candles we offer and want you to be happy with your purchase. If for any reason one of our candles just doesn't work out the way you hoped, simply contact us for a hassle-free return or exchange. If you purchased an item directly from SpiralLightCandles.com and would like to return it within 30 days, we can issue you a refund or store credit (less any shipping cost). There are NO restocking fees but return shipping costs are at the customer's expense. Returned items must be in perfect, unused condition with original tags attached. Please email us at office@spirallightcandles.com with the order # to receive detailed instructions and approval. Unauthorized returns will not be accepted and do not guarantee a refund.
If you received an item from Spirallightcandles.com as a gift, we accept exchanges and returns within 30 days; however, returns will be issued as store credit only. Return shipping costs for the exchange or return are at the customer's expense. Items for exchange or return must be returned in perfect, unused condition with original tags attached. Please email us at office@spirallightcandles.com with the order # to receive detailed instructions and approval. Unauthorized returns will not be accepted and do not guarantee a refund.
Spiral Light Candles
Attn: Returns
1301 Gateway Cir, STE 200
Hudson, WI 54016
First time trying this brand and I love the suede and cedar! Burns correctly and smells wonderful. I recommend trying this company's products
Haven't burned it yet. The scent was so overpowering I couldn't keep it in the house. It's sitting outside on porch until it warms up and maybe it won't be such a strong order outdoors.
I am sorry to hear you found the scent overpowering. The scent you chose is normally not one of our strong ones. Please understand, our candles will be stronger than a jar candle as they emit scent from the entire outside as well as the inside of the pillar shape. We try and balance the scent to the demands of our customers and strength is such a difficult thing to balance as we are all so different when it comes to scent preference. Putting it outside for a bit should help decrease the scent over time.
Candle is very scented and I loved it! Unfortunately my medium candle only burned maybe a total of an hour ! The wooden wick in the center burned about 15-20 minutes tops! But I can say while the candle was burning it smelled very good and I would definitely buy the larger one next time ☺️
Tonya,
I am sorry to hear that you had an issue with your medium candle. I assure you that candle should have burned for over 30 plus hours between the two burns. Looking at your picture, something does not appear right. I have sent you a replacement candle as we always stand behind these 100%. Please burn the cotton wick first and you should see just about 2 hours on the spiral. Then the wood wick should be lit and left to burn for at least 2-3 hours to get the wax pool out to the edge. Every time after that the burn will always go to the edge. You should see 30 plus hours on the wooden wick. Please reach out to us if you do not see this on your replacement candle.
WOW! I absolutely love the smell of this candle! It is incredible. So happy I bought 2 of them! I think the spiral part was ok. It burned pretty fast. The rest of the burning was great!
It smells Amazing, but the top burned down in one session and the wooden wick in the bottom burns really fast. In the end, it just ended up being a lot of unused wax.
Thank you for the review. I want to follow up as you should have seen a 20 hour burn time out of the small candle once the wooden wick was lit. If you saw any less, please reach out. We do have to leave wax sides for safety as the candle burns but you should have gotten the 20 plus hours from this candle.