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Spiral Light Candles are in three sizes/burn times:
This candle embodies the rich aroma of cinnamon bark and the spicy hint of clove.
I was surprised that it didn’t last very long at all as it burnt really fast. Once it got down to the bottom, I believe it was supposed to catch the wick in the middle and continue to burn, but it never did that. We tried to light it ourselves, and it would not light. Smell was wonderful. I wrote three emails to the owner asking questions about this and he never responded to any of them. I also sent pictures to him. Unfortunately, I would not buy these again. I gave them as gifts at Christmas and we were all overjoyed until we tried them.
Dara,
First off I apologize for an issue you might have had with the candles. I assure you we stand behind them, 100%. I see you mention you emailed me about the issue and I never responded. I have searched my emnail and even our junk folders and I cannot find an email from you. I would like to make it right. If you would please send me an email again to todd@spirallightcandles.com I can get to the bottom of this. The bottom/wooden wick will never light itself but it shoudl have burned normally so I want to see what might have happend.
It smells Amazing, but the top burned down in one session and the wooden wick in the bottom burns really fast. In the end, it just ended up being a lot of unused wax.
Thank you for the review. I want to follow up as you should have seen a 20 hour burn time out of the small candle once the wooden wick was lit. If you saw any less, please reach out. We do have to leave wax sides for safety as the candle burns but you should have gotten the 20 plus hours from this candle.
The color of the cinnamon bark and clove candles is a lovely bright red, very close to the photos. The cinnamon is strong without being overwhelming, the clove fragrance is barely noticeable.
I have now purchased several candles, and will continue to purchase more. The scents are wonderful and strong enough to permeate the room without overpowering the senses. The candles are a delight to watch burn, especially around the edges, last a long time, and do not drip outside of the candle body. A perfect candle!
I purchased our first Spiral candle a couple years ago at a boutique and we + our grandchildren loved watching the spiral wick burn. I finally discovered where I could order another and our grandchildren were thrilled to again enjoy this beautiful & unique candle. Also, we love the fragrance of the Cinnamon & Clove! I will definitely purchase this again.
At Spiral Light Candles, your satisfaction means the most to us. If you should have any problem with your candle, please reach out to us and we will work hard to make it right.
Spiral Light Candles is proud of the high-quality candles we offer and want you to be happy with your purchase. If for any reason one of our candles just doesn't work out the way you hoped, simply contact us for a hassle-free return or exchange. If you purchased an item directly from SpiralLightCandles.com and would like to return it within 30 days, we can issue you a refund or store credit (less any shipping cost). There are NO restocking fees but return shipping costs are at the customer's expense. Returned items must be in perfect, unused condition with original tags attached. Please email us at office@spirallightcandles.com with the order # to receive detailed instructions and approval. Unauthorized returns will not be accepted and do not guarantee a refund.
If you received an item from Spirallightcandles.com as a gift, we accept exchanges and returns within 30 days; however, returns will be issued as store credit only. Return shipping costs for the exchange or return are at the customer's expense. Items for exchange or return must be returned in perfect, unused condition with original tags attached. Please email us at office@spirallightcandles.com with the order # to receive detailed instructions and approval. Unauthorized returns will not be accepted and do not guarantee a refund.
Spiral Light Candles
Attn: Returns
1301 Gateway Cir, STE 200
Hudson, WI 54016
The “estimated” burn time of the candle is drastically overestimated. The scent, watching it burn, that’s all top notch.
It burns extremely fast and does not burn pleasantly style wise.
Our order arrived today in perfect condition, well packed, and ready to enjoy. We love to watch the phases of the candle burning, and we enjoy the light fragrance. Thank you so much for excellent service! Ray Hatton
I finally lit the candle for this review. So far, the lovely smell is permeating my room and it seems that the burning is nice a slow. I am very happy with this purchase.